Effective Jan. 14, 2020, Microsoft is ending technical support and software and security updates for the Windows 7 operating system. The good news for providers reselling NRTC Managed Services subscriber solutions, such as Tech Home and SecureIT, is that we will continue to test these products and support Windows 7 through at least Sept. 30, 2020.
Microsoft has been sending courtesy reminders this past year to Windows 7 users recommending that they upgrade to Windows 10 or consider buying new PCs. Beginning Jan. 15, Microsoft will start displaying alerts to Windows 7 users reminding them that they no longer support the operating system.
Subscribers who decide to buy new PCs can convert their NRTC Managed Services product licenses, like SecureIT and Password Genie, to their new devices. Members who need assistance converting the product license to a new PC can contact us at (877) 373-3320.
- Member Impact